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In 2021 we are making changes to the support and service you receive in relation to your retirement savings.
The Plan administrator is changing to provide members with a smoother experience, including access to a better online site and a contact centre offering a quicker and easier way to contact the administrator.
The new online site will help you access information about your retirement savings and manage them. This will replace the current sites you use.
The timeline below shows you what will be happening and when. For more information about how you may be affected, read the improvements in 2021 article.
Changes announced
Restrictions on Orbit start
Additional restrictions on Orbit
New administrator takes over
Additional enhancements
Changes announced
Restrictions on Orbit start
Additional restrictions on Orbit
New administrator takes over
Additional enhancements
Changes announced
Restrictions on OneView start
Additional restrictions on OneView
New administrator takes over
Additional enhancements
Changes announced
Restrictions on OneView start
Additional restrictions on OneView
New administrator takes over
Additional enhancements
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